SHIPPING & RETURNS
RETURN & EXCHANGE POLICY
SNT Light Products 30-Day Money-Back Guarantee We stand behind the quality of our SNT light products. If you're not completely satisfied with your purchase, you can return it for a full refund within 30 days of the original purchase date.
Eligibility for Refund:
* This policy applies to all SNT light products.
* The product must be returned within 30 days of the original purchase date.
* The product must be returned in its original packaging, if available. If the original packaging is not available, please ensure the product is packaged securely to prevent damage during shipping.
* All accessories, manuals, and included items must be returned with the product.
How to Initiate a Return:
* Contact us: Please contact our customer service team at 817-382-9458 or Sales@Swine-N-Tines.com to initiate a return. Provide your order number and reason for the return.
* Return Authorization: Our customer service team will issue you a Return Authorization (RA) number and provide you with return shipping instructions.
* Shipping: Carefully package the product and ship it to the address provided by our customer service team. We recommend using a trackable shipping method to ensure the safe return of the product. You are responsible for the return shipping costs.
* Processing: Once we receive the returned product, we will inspect it to ensure it meets the return criteria. Upon approval, your refund will be processed within [Number] business days. The refund will be credited to your original payment method. Exclusions:
* This guarantee does not cover damage caused by misuse, accidents, or unauthorized modifications.
* This guarantee is not transferable and applies only to the original purchaser. Questions: If you have any questions about our refund policy.
We appreciate your business and want you to be completely satisfied with your SNT light product purchase.
SHIPPING POLICY
SNT Harvest Time Lights Limited Warranty SNT warrants to the original purchaser that its Harvest Time Lights product will be free from defects in materials and workmanship for a period of one (1) year from the date of purchase. This warranty covers both parts and labor necessary to repair or replace the defective product.
Warranty Coverage:
* This warranty covers defects in materials and workmanship under normal use.
* SNT will, at its option, repair or replace the defective product with a new or refurbished product of equal or comparable value.
* This warranty is non-transferable and applies only to the original purchaser. Warranty Exclusions: This warranty does not cover:
* Damage caused by misuse, abuse, accident, or neglect.
* Damage caused by improper installation or maintenance.
* Damage caused by unauthorized repairs or modifications.
* Normal wear and tear.
* Cosmetic damage that does not affect the functionality of the product.
* Shipping costs from the customer to SNT R&D.
Obtaining Warranty Service:
* Contact SNT: Contact SNT customer service at 817-381-9458 or Sales@Swine-N-Tines.com to obtain a Return Authorization (RA) number and shipping instructions. Proof of purchase will be required.
* Evaluation and Repair/Replacement: Upon receipt of the product, SNT will evaluate the defect and, at its option, repair or replace the defective product.
* Return Shipping: SNT will cover the cost of return shipping to the customer.
Post-Warranty Service: After one (1) year from the date of purchase, rebuild and replacement services may be purchased from the SNT website at [Your Website Address]. Details regarding pricing and availability of these services will be provided on the website.
* Shipping: Carefully package the product and ship it to the following address. Customer is responsible for the shipping costs to SNT R&D. We recommend using a trackable shipping method and insuring the package for its value.
SNT R&D
20612 Sandusky Rd
#962
Tonganoxie, KS 66086
Disclaimer: EXCEPT AS EXPRESSLY PROVIDED HEREIN, SNT MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SNT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.